Privacy policy
Welcome to Vanji! This Privacy Policy outlines how Vanji ("we", "our", "us") collects, uses, discloses, and protects any information that you ("user", "you", "your") provide when using our website.
At Vanji, we are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Platform, be assured that it will only be used in accordance with this Privacy Policy.
Information We Collect
We collect and process various types of information to ensure a seamless user experience and to provide you with our services:
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Information You Provide: When you use our Platform, we may collect personal information such as your name, contact details (including email address, phone number), shipping address, and payment information. This information is necessary to fulfill your orders and provide customer support.
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Automatically Collected Information: We automatically receive and record information from your browser or device when you interact with our Platform. This may include your IP address, device type, browser type, and cookies that help us personalize your experience and track usage patterns.
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Information from Other Sources: We may receive information about you from third-party sources such as social media platforms when you choose to connect with us through these services. This could include your profile information and preferences that you have made public.
Use of Information
We use the information we collect for the following purposes:
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To process and fulfill your orders, including shipping and delivery.
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To communicate with you regarding your orders, account status, and promotional offers.
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To improve our products and services based on your feedback and interaction with our Platform.
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To personalize your experience on our Platform and tailor the content and recommendations based on your preferences.
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To prevent fraud, enforce our terms and conditions, and comply with legal obligations.
Cookies
Our Platform uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and personalize content. You can choose to accept or decline cookies through your browser settings, although this may limit some features of our Platform.
Sharing of Information
We respect your privacy and do not sell your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:
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With service providers who assist us in operations such as order fulfillment, payment processing, and marketing.
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When required by law or to protect the rights, property, or safety of Vanji, our users, or others.
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In connection with a business transaction, such as a merger, acquisition, or sale of assets, where customer information may be transferred as part of the transaction.
Security
We prioritize the security of your personal information and employ industry-standard measures to protect it from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Links to Other Websites
Our Platform may contain links to third-party websites or services. Once you leave our Platform, we do not have control over how your information is collected, used, or protected by those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Your Choices
You have several choices regarding your personal information:
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You can update, correct, or delete your account information by logging into your account settings.
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You can choose to opt-out of receiving promotional emails or newsletters by following the instructions provided in the communication.
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You can disable cookies through your browser settings, although this may affect certain features of our Platform.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
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Contact Number: +91 80125 22007, +91 80125 22017
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Email: store@vanji.in
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Timing: 10 AM - 6 PM
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Policy periodically for any updates.
Thank you for trusting Vanji with your personal information. Your privacy and security are our top priorities.